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Helping you make technology and business change simple, manageable

...and as comfortable as possible

Irrespective of which organisation or function you work for, if you have any responsibility for leading all or part of a business change project, you're likely to want the same things​

  • You want the project to succeed, and

  • You want the process of delivering the project to go smoothly for you, your team and your stakeholders

...but unfortunately things don't often turn out that way...

Projects fail to meet objectives


Depending on the maturity of the project management function

  • 11-21% of projects fail outright

  • 21-64% fail to meet their goals.

Project managers need strong leadership and relationship skills as well as technical skills. PMI Pulse of the Profession  2020

Changes aren't embedded so objectives aren't met

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People aren’t wired to like change but successful business change requires individual change at scale.

15% of projects with poor change management meet their objectives compared to 93% with excellent change management.PROSCI 2020 Benchmarking Data

People don't work well together

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Projects need people who are different in many ways to collaborate and work effectively in temporary teams.

Misunderstandings, poor relationships and ineffective teamwork are common and limit the chances of project success.

Projects cause stress which impairs performance


By their very nature, projects are challenging environments to work in and can easily lead to individual stress.


This impairs performance and productivity and puts overall project success and business as usual activities at risk.

So what's happening?

Project success is largely dependent on people

  • the subject matter expertise they bring, and

  • how they perform - individually and as connected teams.

It's easy and common to assume that people

  • will naturally get on, understand each other and what they need to do, and

  • will be motivated and able to do that in the challenging environment of a project.

It's also easy to assume that people, and any technology solution you're implementing, will work in the way you expect them to.

...and it's these assumptions that cause most issues!

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A tyical ERP / system change project

What's the alternative?


If you want to

  • maximise the chances of project success

  • minimise project risk

  • minimise any disruption to business as usual, and

  • make sure you and your team make it through unscathed and ready to face your next change challenge need to challenge your assumptions and proactively focus on people.

Make sure you create the environment and provide the support they need to be able to do their best work and overcome the challenges that projects and change bring.

People and Project Support - why work with me?

The support I provide helps you do just that. It's

  • Based on what I've learnt, experienced and used in over 25 years ​

    • working as a part of every possible project team: Business team, IT team, Application specialist, Change Manager, Project Manager and External Consultant (independent, 'Big 4', IT vendor team)

    • leading and supporting individuals and teams, helping them overcome the challenges of implementing and adopting new technology, business and process change.

  • Delivered

    • by me, supported where needed, by a team of experienced coaches, facilitators and change managers

    • with a coaching style that stimulates thinking and will help you find solutions that will work for you in your unique situation.

  • A tailored blend of coaching (individual, team and group coaching), mentoring, technology and change management consulting, workshop-style training and facilitation.

  • Focused on 6 key areas:

Change leadership support 
  • Supporting you through project challenges and concerns, providing advice, guidance or a second opinion where needed.

  • Helping you think through your plans to make sure your teams are ready for and supported through your specific change initiative. 

Building team effectiveness
  • Developing a project culture that supports great teamwork - wherever the team members are located.

  • Helping new teams become established.

  • Supporting teams in resolving any issues as they arise.

Supporting individuals to maintain balance and focus
  • Individual​ coaching: on-demand or regular planned sessions (e.g. for project and business leaders).

  • Delivered remotely and supported by a group of coaches, so it's easy to access and discuss any challenges as they emerge.

Embedding Change Management
  • Helping you embed Change Management principles and practices into your project methods and your organisation, to

    • maximise the chance of success for your current project,

    • ensure you are fit and ready for future change. 

Developing knowledge, skills & mindsets for change
  • Change management - principles and practices.

  • Emotional Intelligence.

  • Relationship & coaching skills.

  • Change and project leadership.

  • Effective teamwork.

  • Confidence, resilience, time and stress management.

Supporting groups of people facing similar challenges
Image by Margarida CSilva
  • Creating supportive groups and providing group coaching for individuals facing common challenges

  • For example business people with project responsibilities, leaders whose teams will be impacted by the project, or change champions.

What support and development do you need to succeed?

If you have any questions or would like to explore how I might support you, your team or your project, please book a free meeting via my booking page and I'll confirm with a calendar invitation.

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