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A variety of options to help you develop the knowledge, skills and mindsets needed to be able to deal with and implement change well and often and succeed personally, professionally, as a team, in projects and as a business

These are the key areas which help with all aspects of change - dealing with change, personal change, delivering business change projects and leading ourselves and others through change

  • Understanding people and change

  • Change leadership fundamentals

  • Leading successful projects

  • Effective teamwork

  • Emotional intelligence

  • Relationship and communication skills

  • Stress management and resilience

  • Time management and productivity

  • Dealing with common people and change challenges

And here's why they're important (with a few examples of typical topics):

Understanding people and change
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Once you know how something works, you can create predictable results and it's easier to figure out what to change to get different results. Understanding people and change are the building blocks for developing the knowledge skills and mindset to easily and successfully lead yourself and others through individual and business change.

  • NLP communication model - explaining human behaviour and learning.

  • How to use your mind for easy change.

  • Using the 4A model for change, problem-solving and innovation.

Change leadership fundamentals

Leaders have a direct impact on how successful organisations are and the same is true for change. But leading through change is arguably more difficult. So anyone with any responsibility for change needs to develop core leadership skills and more.

  • Leading through change vs steady state.

  • Influence and motivation.

  • Giving and receiving feedback.

  • Delegating and empowering the team to act.

  • Building your network and engaging with your stakeholders.

Leading successful projects
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Business change projects are inherently challenging,and particularly if you haven’t been involved in one before. Some prior knowledge and preparation will help you succeed.

  • Pre-Project Preparation - common assumptions and approaches that cause project issues and the preparation you can do to avoid them. 

  • A simple approach to Change Management - principles and framework.

  • Project fundamentals – how projects work/what you can expect and what will be expected of you.

Effective teamwork

Businesses and particularly business change projects rely on a network of teams, with everyone working well together. So knowing how to build collaborative and empowered teams that release the value of diversity is key to success.

  • 5 ingredients for high-performing teams that feel great to work in.

  • Building psychological safety, collaboration and effective team dynamics.

Relationship and communication skills

Being able to quickly build collaborative relationships with many different people is vital in all areas of life and is key to leading and delivering successful business and change. 

  • SOAR relationship approach

  • Working with people that are different to you 

  • Coaching skills for leaders

  • Connecting authentically and building rapport

  • Specific relationship challenges - e.g. managing conflict.

Emotional intelligence

Emotional intelligence is a set of 10 components that are useful for all areas of life, proven to be fundamental for effective leadership and key for leading and delivering change. They focus on core skills across 3 areas:

  • Self : Self-Knowing, Self-Confidence, Self-Reliance, Self-Control

  • Others : Empathy, Relationship skills,  Straightforwardness

  • Situation : Optimism, Adaptability, Self-Actualisation

Stress management and resilience
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We feel stressed when the level of perceived challenge exceeds our capacity to deal with it. And stress isn’t good for people, business or projects, as it stops us from thinking well or acting rationally and impacts our resilience. And as we're not really wired to like change, any change (and particularly business change projects which are inherently challenging), can easily cause stress and test people’s resilience. Helping people manage stress and develop resilience is therefore a prerequisite for success.

  • Understanding stress and burnout and their impact on performance and productivity.

  • Recognising the signs of stress.

  • Managing stress and building resilience.

Time management and productivity
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There is always a lot to do and we're often faced with unexpected changes. Particularly when you're working on a business change project with many new challenges and tight deadlines. Changing the way you think and finding ways to manage your time and energy are essential if you want to be at your best, stay productive and succeed.

  • Prioritising and managing work boundaries.

  • Managing distractions and getting things done.

  • Managing your to-do list, email and messages.

  • Planning and diary management.

Dealing with common people and change challenges

There are some common challenges that turn up when we're faced with change or delivering a business change project. This area provides ideas for tackling them, including:

  • Speaking up or Presenting to groups.

  • Preparing for or dealing with something ‘new’ e.g. new role, new team, first-time project role, first leadership role etc.

  • Tackling change inhibitors like imposter syndrome, perfectionism and procrastination. 

  • Dealing with internal critics and other unhelpful inner saboteurs.

  • Dealing with overwhelm and other negative emotions like anger, fear and anxiety.

A variety of options to help you and your team develop 

All giving you and your team the chance to experiment with different information, ideas and perspectives and develop the knowledge skills and mindsets most useful for you.

  • Blogs - Introducing information, ideas and my perspective on things. 

  • Talks or webinars - add opportunity for some experimentation and interaction about the content.

  • Workshops - allowing deeper participation, more experimentation, active reflection and feedback.

  • Mentoring - sharing my experience, perspective and opinions. Offering advice and guidance and discussing what you might want to consider given your specific situation. 

  • Coaching

    • Providing an opportunity for discussing any content and exploring if or how it could be tailored to be relevant for you.

    • Supporting experimentation and incorporating feedback loops over time that embed any change.

    • As all change is highly individual, this is the most effective way to develop knowledge and change the way you think, feel and behave.

    • Incorporating coaching with other learning options will maximise the return on that investment.

    • Available for individuals, groups and teams. 

    • You can find out more on my Coaching page.

What my clients say

  • Mentoring I just wanted to thank you for all you taught me when we worked together on a number of business change projects. I am working as a senior operations controller and am also "integration manager" for the new business we have bought. I remembered back to the best practice I learned from you all those years ago and just wanted to email you to say thank you and it works.

  • Talks/Webinars Brilliant speaker - interesting, informative and practical. Really personable and gave good real life examples. Simple takeaways with something for everyone.

  • Workshops I found Mary likeable, genuine, funny and engaging. She created a relaxed, open and honest space in which to participate. She is clearly very knowledgeable in this field and I like the recommendations she gave for further learning/reading. I liked how open she was with her own experiences and she was great at answering/discussing various questions and topics as they arose. I left feeling inspired and motivated to make some changes.

  • Business change consulting and mentoring Mary transformed the approach to change management, simplifying the approach, making it more effective, and managing key stakeholders. "Drive" and "determination" are two of Mary's key strengths, and she brought them in spades to the project.

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